What are the benefits of working with our bookkeeping service?
How long does it take to set up bookkeeping for a new client?
The setup process varies depending on the complexity of your file. We assess each client’s current bookkeeping state and develop a customized plan for a smooth transition. This typically takes between 1-3 weeks.
How do you ensure your bookkeepers are well-trained?
We provide comprehensive training for our bookkeepers using a combination of online learning platforms and hands-on instruction. Our team members receive certifications in various accounting software including but not limited to Quickbooks Online, Xero, and Netsuite.
Where do you find your bookkeeping experts?
Our recruitment team sources talent from multiple professional networks and accounting associations. We conduct thorough interviews, skills assessments, and reference checks to ensure we provide clients with highly qualified bookkeepers who can represent their business professionally.
Do you offer support during tax season?
Yes, we provide additional support during peak periods like tax season to accommodate our clients’ increased needs. Please note, tax filing is not in our scope of work.
What are your hours of operation?
We offer flexible schedules to meet our clients’ needs, including standard business hours and extended support options. Our services can be tailored to your specific time zone requirements.
How does billing work for your bookkeeping services?
We invoice clients on a monthly basis for the previous month’s services. Billing terms are outlined in the service agreement signed at the beginning of our partnership.
How do you handle staff absences or time off?
We have a team-based approach that ensures continuity of service. If your primary bookkeeper is unavailable, we have systems and secondary bookkeepers in place to cover responsibilities without a disruption to our clients.